What shoud you know about us?

We are a mid-sized company based in Budapest, interested in IT outsourcing services, active in many European countries.

We are on a number of platforms in the IT market, in addition to our core activities as hardware and software development, information security consulting and auditing, we deal with the IT operations of smaller companies and we also carry out educational activities in higher education institutions.

The expertise of our employees is our greatest asset, as we ensure the high quality of our services. What could be more important than motivating and constantly developing colleagues in the long run? Since 2016 we have the qualification of “Investors in People” in Gold level, and in the same year we got the title "Hungary's Best Company" in the category of Organizational and Individual Skills Development.

We think in the long run, we strive for an attractive career and provide a good work environment for both our clients and our staff at our central office.

Where could you meet us?

Youtube ● Piac&Profit ● Computerworld ● Pannon EgyetemÓbudai EgyetemHétpecsét Egyesület ● IIP - Magyarország legkiválóbb vállalatai ● Variációk1témára

Read about us by clicking on the links below

Join to our team as a Microsoft 365 Support Engineer!

We are looking for talented, passionate, and resourceful system/devops engineers to join one of our partners interested in medical solutions. Our ideal candidate is self-motivated professional who demonstrates the ability to quickly grasp new technologies and products in addition to solving complex problems. Candidates will work in a team that is focused on support, availability, and uptime of the cloud infrastructure. The ideal candidate shall provide operational support, cloud service development and deployment, advanced troubleshooting, and management of the overall stability.

Main responsibilities:

  • Work actively with technology teams and product owners to analyze and resolve issues
  • Identify defects, discrepancies, and trends by ways of troubleshooting
  • Manage incidents and effectively communicate with command center, application owners and senior stakeholders across all areas
  • Improve users’ experience and adoption by observing patterns, recurring failures and/or issues, and advise on training and improvement opportunities
  • Identify processes that can be automated and work with Engineering team in automating them
  • Challenge existing setup, processing and suggest different ways to solve problem or improve stability
  • Actively participate in Change management process with view to manage risk in production environment
  • Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
  • Develop reports that provide trending statistics to track and manage experience, adoption, and support service performance

What we offer:

  • International working environment
  • Different training opportunities
  • Professional development and career development opportunities
  • Competitive remuneration package
  • Contribute to the international expansion of the company

Expectations:

  • In-depth understanding of Microsoft Client OS and Office 365 Suite
  • Sound knowledge and extensive experience with setting and managing O365 tenant and applications
  • Proven expertise with implementing and supporting Exchange Online, SharePoint Online, InTune
  • 3 to 5+ years of demonstrated experience in Office 365 administration
  • Good understanding on ITIL services management framework & methodology (Incident, Change, CMDB/CMS, SLA, Availability, Capacity)
  • Proven ability to write structured technical & process document

Advantage:

  • Experience in the Healthcare Service or related industries
  • Degree in Computer Science, Information Systems, or equivalent work experience
  • Experience on Product or Project Management
  • Understanding of Microsoft Azure

Job location

Budapest, 13th district

Planned starting time

ASAP

Would you like to join us?

Please send your resume with photo written in English and Hungarian to: job@magicom.com

A clean criminal record is required for the position.