What should you know about us?

 

We are a mid-sized company based in Budapest, interested in IT outsourcing services, active in many European countries.

We are on a number of platforms in the IT market, in addition to our core activities as hardware and software development, information security consulting and auditing, we deal with the IT operations of smaller companies and we also carry out educational activities in higher education institutions.

The expertise of our employees is our greatest asset, as we ensure the high quality of our services. What could be more important than motivating and constantly developing colleagues in the long run? Since 2016 we have the qualification of “Investors in People” in Gold level, and in the same year we got the title "Hungary's Best Company" in the category of Organizational and Individual Skills Development.

We think in the long run, we strive for an attractive career and provide a good work environment for both our clients and our staff at our central office.

 

Where could you meet us?

Piac&Profit ● Computerworld ● Pannon University ● Óbudai University  ● Hétpecsét Egyesület ● IIP - Magyarország legkiválóbb vállalatai ● Variációk1témára

Read about us by clicking on the links below.

Join our team as an END USER SUPPORT AGENT!

We are looking for End User Support Agents to strengthen IT support capabilities of one of our multinational partners. The ideal candidates for this role thrive on working in a fast-paced environment and are able to cope with balancing the needs of end users. The position is available at different locations in Hungary. Spoken and written English is crucial to enable great communication with our end users.

Main responsibilities:

  • Support of IT equipment and applications
  • Installation, Move, Add and Change (IMAC)
  • Local assets stock management, transportation of assets
  • Telephone admin support (also MAC, voicemail setup)
  • Non-PC IT Equipment, smart assets Support
  • Audio-Video systems local support assistance
  • Infrastructure support (LAN refresh, VOIP migration etc)
  • Assistance in local network or server administration
  • Tracking of recorded processes, follow up, closing cases

Expectations:

  • 2 years of relevant experience (Helpdesk / IT support /IT operations)
  • Basic ICT network knowledge (TCP/IP, switching, routing)
  • Experience in server administration

What we offer:

  • Wide range of communication technologies assures to gain experience
  • International working environment
  • Professional development opportunities

Advantage:

  • ITIL Foundation certificate
  • CCNA certificate

Job Location

The position is available at different locations in Hungary: Budapest, Veresegyház, Ózd, Százhalombatta 

Planned Starting Time:

February 1st, 2020

Would you like to join us? 

Please send your resume with photo written in English and Hungarian to: job@magicom.com